DoorsID
From a flying start to lasting control
Buitengewone Accountants is an accounting and accountancy firm with four offices in the Achterhoek region. With around fifty employees, they support a wide range of clients, from freelancers to growing SMEs. Their services focus on bookkeeping, tax advice, business advice, and payroll processing. At the same time, they’re looking ahead: they want to stay at the forefront of a sector that is changing fundamentally.
Ownership from the start
More efficient technicians
Day one check-in
Result at a glance
For DoorsID, we delivered a working platform in just a few weeks, enabling the team to immediately start selling, planning, servicing, and administering. What began as separate Excel lists and manual oversight grew in just a few weeks into an integrated workspace for CRM, sales, planning, service, finance, and inventory.
Result in one word: control. The kind of control a growing business needs to work quickly and reliably.
A fresh look
DoorsID is not a company that got stuck in old habits. It’s a company that took off at lightning speed, and that came with a risk. Growing without structure works for a while. But once the first technicians hit the road, customers start calling, quotes need to be followed up, and invoices need to be sent, an Excel spreadsheet becomes a limitation.
For DoorsID, the challenge also lay in the nature of their work. Technicians driving all across the Netherlands for maintenance and breakdowns: you don’t want to send them out for just one customer. You want to plan three or four stops per trip. That kind of efficiency calls for smart scheduling, good data, and a system that can keep up.
The question wasn’t whether they needed a platform. The question was: how quickly can we go live, without complexity slowing them down?
From vision to a new way of working
Because DoorsID was new, there were no entrenched processes to break through. But that also meant we had to think along about how the processes could best be set up. So we started with the practical side. What does the sales process look like? What should a technician or planner be able to do right away? How do you want to organize service? And how do you make sure you’re not only managing by hours, but also leaving room to work based on value?
We chose to:
Day one: go live with the heart of the process as quickly as possible, with a working system for sales and quotes so they could get started right away
Then expand in a controlled way into planning, service, and finance
As little overhead as possible, as much value as possible, as quickly as possible
Short lines of communication, quick decisions, and immediate follow-through
Everything on one platform
Odoo became the central hub for all of DoorsID's operations:
CRM and Sales – leads and opportunities organized, quotes sent out right away in the correct branding
Planning and Service – scheduling jobs with efficient route logic, multiple customers per trip
Helpdesk & Field Service– service requests handled centrally and followed up
Finance and invoicing – one financial source of truth, no more separate lists
Inventory – visibility into what is available and what is needed
Ownership from the start
Because we built it together and were a sparring partner in designing the process, the DoorsID team understands the system. They work with it, not around it.
Day one check-in
From day one, they had a clear overview. Quotes went out smoothly, email worked, and customer data was all in one place. No chaos, no missed steps.
More efficient technicians
With a well-organized schedule, breakdowns and maintenance can be combined. Fewer separate trips, more customers per day, and lower travel costs.
What makes this collaboration so special
At DoorsID, the strength lay in speed, trust, and short lines of communication. There was no need for long trajectories or bulky designs up front. What was needed was a partner who quickly understands what is needed, delivers value right away, and moves with the reality of a young company.
That called for a pragmatic approach: just get started, make sure the basics work, and build from there. Precisely because of that, ownership on the client side emerged quickly, and a collaboration took shape in which pace and quality came together beautifully.
Review
At DoorsID, it was all about creating clarity from day one, without making things feel heavy. First, we made sure the core worked; then we expanded in a controlled way. That’s exactly where our approach really shines.
Hiljon
tomorrow
Our core principles
A sense of ownership as the foundation
Building it together, so the team understands the system and can manage it themselves.
Digitally independent
One platform that grows with you, from startup to small and medium-sized business
Simplicity that works
An intuitive system with low overhead, even for a small, growing team
